Case studiesEstablished brandPump Haircare

A hair care brand that keeps coming back

Working together since 2021

At a glance

  • Capsules
  • TGA-listed medicine
  • Repeat client since 2021

The brand

Pump Haircare, a hairdresser-founded, private-equity-backed Australian hair care brand, stocked in more than 300 salons and sold in over 100 countries (2022), that moved into supplements.

The challenge

Turn its hair expertise into TGA-listed hair growth supplements, then upgrade the formula as the range grew.

What we built

A TGA-listed hair growth formula, its reorders, and later an upgraded version with a full new listing package and stability testing.

Manufacturing and delivery

We managed manufacturing, imports and air freight, and fixed issues along the way, through to delivery for every order.

The result

  • Working together since 2021
  • A 2024 reorder, ready ahead of schedule
  • An upgraded formula shipped in 2026, with another reorder in the pipeline
“Was a lovely process, the team are great to work with, patient, understanding and responsive.”
Heidi Doig, Pump Haircare, Google review ↗

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